At Northern911 our core business is helping people in times of need and handling emergency calls. It’s what we do all day, every day. We provide 911 (E911 and VoIP) Call Routing, Alarm Monitoring, Fire Dispatch and Telematics dispatching. Our services are proven and our results are excellent. We care about quality!

NEWS

ATSI National Award of Excellence
Northern Communications wins the coveted ATSI National Award of Excellence for the 3rd consecutive year!
Certificate of Completion
awarded to Cindy Shroeder in recognition of successfully completing all modules of the DIBRINA SURE MANAGEMENT DEVELOPMENT PROGRAM

ATSI National Award of Excellence
Northern Communications wins the coveted ATSI National Award of Excellence!
Technology Upgrade!
In February, 2009 Northern911 completed a major technology change to its systems, including a $200,000 upgrade of its Infinity telephony system. We now have new capabilities and a more reliable platform . Although techologically complex, the upgrade was performed with no disturbance to our emergency call taking. Congrats to the tech guys!!
CAM-X Award of Excellence
Northern Communications wins CAM-X Award of Excellence for 14 straight Years
New Testimonial from French River Fire Department

Community Involvement

Northern911, and its parent Northern Communications, has long been involved in the communities in which it operates. We support numerous charities, sports teams and community organizations. The ownership strongly believes in giving back. See our current list and you will agree!

Northern911 provides V911 call routing services to major clients such as Rogers, Primus, and TCS. Big or small, we can help!

For twenty-one years, CAM-X
(The Canadian Call Management Association) has recognized call centers that have achieved and maintained excellence. This achievement puts them among the top call centers worldwide.

With increasing worldwide participation, the CAM-X Award of Excellence program is a "mystery caller" program that offers telemessaging call centers the opportunity to have their agents evaluated by an independent panel of judges over a six-month period.

Multiyear winners are recognized for their cumulative achievement of this recognition, a testament to their ongoing, consistent quality year after year.

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