At Northern911 our core business is helping people in times of need and handling emergency calls. It’s what we do all day, every day. We provide 911 (E911 and VoIP) Call Routing, Alarm Monitoring, Fire Dispatch and Telematics dispatching. Our services are proven and our results are excellent. We care about quality!

V911 TESTIMONIALS

"Mike, I was told day before yesterday your team helped to keep a six year old girl in New York City on the line while our technician’s traced the call and found her unregistered address.  It turned out not to be an emergency, but had it been one, it is good to know Northern 911 is doing a fabulous job supporting all of us.  Thanks for all your team does." Miranda Peters, Vixxi Solutions  March 2009

"We have been utilizing the 911 VoIP Address Verification and Call Routing Service of Northern911 for our VoIP clients since August 2005.  We did a thorough investigation of your facilities and management team prior to making the decision to contract your services and we are pleased to affirm that we are more than satisfied with our decision.

"Northern911 has the experience and the technical expertise to meet the needs of an ever changing VoIP industry.  Your teams are APCO certified and your processes are well structured, including a published disaster recovery plan.  You conduct yourselves in an efficient and professional manner as evidenced by the honest call reviews and incident reports to date, ane your sincerity is noticeable in all interactions with our various Primus teams.  In short, Northern Communications is large enough to handle the demands of a fast paced industry, but small enough to quickly adjust to its changing requirements.

We look forward to a continued relationship and would enthusiastically recommend Northern911 to our friends and colleagues in the industry.  Thank you for caring for our customers." Matt Stein, VP New Technology and Services, Primus Telecommunications

"More recently, Northern  Communications started up a division called Northern911 to supply 911 service to alternate phone providers who use Voice over IP technology to deliver phone service to consumers and business.  As a provider of VoIP services, Vianet was fortunate to have someone like Northern available to provide the type of 911 service that the Canadian regulator ordered all VoIP providers to implement.  Although the implementation timeframe was short and Northern was inundated with many other requests for this service, they managed to accommodate our company and many others during this period.  Despite the pressures, Northern was able to accommodate our needs quickly, professionally and with good spirits.

Northern911 is a first class company and I recommend them highly for any one considering any of their services." Will Gasteiger, Owner, Vianet Internet Solutions

"Since our relationship began some 2 years ago, you and your company’s professionalism in handling 911 calls into your center has been appreciated by all of us at TCS. Your staff’s determination in transferring each and every call while remaining professional is a quality that is hard to find!" Jolynda Siegrist - TRC Coordinator

"On behalf of Galaxy Telecom and myself I would like to commend your group on providing a product of exceptional quality and the customer service to back it up. I imagine that one of the biggest testaments to a truly great product is when you don’t even realize it’s there and such is the feeling of the people at Galaxy regarding Northern 911. Our support and engineering people don’t have to be concerned about our 911 situation and they don’t have to even think about it anymore – we can concentrate on our core business without worrying about emergency services at all. We have had previous experience with other providers in the 911 industry and I have to tell you that your company is in a different class when it comes to your competitors. You have set the standard for service in the industry. We would also like to say we appreciate your efforts in keeping us abreast of CRTC concerns and issues.
Please pass on our thanks and commendations to all at Northern 911." Bruce Sanderson, Pres. - Galaxy Multimedia Corp.

I was told day before yesterday your team helped to keep a six year old girl in New York City on the line while our technician’s traced the call and found her unregistered address. It turned out not to be an emergency, but had it been one, it is good to know Northern 911 is doing a fabulous job supporting all of us. Thanks for all your team does. Miranda Peters - Vixxi Solutions

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