“My mother had some trouble with falling down in the past,” said Bob M, who now lives in British Columbia. “With this system, we know that she’s alone, but she’s not alone. She’s being monitored 24/7. If anything does happen, Helpline can take action right away. That’s really comforting for us to know that she’s being looked after like that.”
Bob and his two siblings are currently scattered across North America, while their mother still lives back home.
He said that he would recommend the Helpline system to anyone, and has been impressed with the responsiveness of the monitoring team.
Not only has the monitoring system worked, but the company offers reliable support for any issues the user might have with the technology.