“As the primary person that deals with your staff, I cannot say enough about their attention to detail and amazing support, so it’s not hard recommending you to other Dealers. I also have several friends being Monitored at Northern and without question, any dealings they have had with your staff, I hear about it right [...]
“My mother had some trouble with falling down in the past,” said Bob M, who now lives in British Columbia. “With this system, we know that she’s alone, but she’s not alone. She’s being monitored 24/7. If anything does happen, Helpline can take action right away. That’s really comforting for us to know that she’s [...]
"This alarm system is not only to keep out burglars, but it saved my husband's life. When my husband had a heart attack, I activated the alarm system for the ambulance and then called 911. To my surprise, when I contacted 911 myself over the phone, an ambulance had already been dispatched by the monitoring [...]
"We look forward to a continued relationship and would enthusiastically recommend Northern911 to our friends and colleagues in the industry. Thank you for caring for our customers."
“You conduct yourselves in an efficient and professional manner as evidenced by the honest call reviews and incident reports to date, and your sincerity is noticeable in all interactions with our various Primus teams. In short, Northern Communications is large enough to handle the demands of a fast paced industry, but small enough to quickly [...]
"In the three years that your company has handled our 9-1-1 calls, we have yet to have an incident that has caused the County to question to choose your company for the provision of this critical service. Your comprehensive emergency backup planning gives us the assurance that you will be there for our residents when [...]
"Prior to awarding them the contract some people had some concerns due to the location of their Emergency Response Center. Those concerns have been unfounded, as no problems have occurred. From a disaster management point of view now some even said that it is a good thing to have the response center in a geographically [...]
“[Northern911], along with the high degree of service, has always been willing to tailor their amenities to our needs. I highly recommend [Northern911] as a forward looking entity with an eye on the future."
"…we have experienced excellent service and support from [Northern911] staff. Technical difficulties have been next to none. In fact, this past month, we transitioned all 911 equipment … and Text Blue [text with 911] has been implemented. Training of our staff on this application through simulations of text calls transferred from Northern 911 to our [...]
" I would like to thank you and your staff for your outstanding services during the recent events. (Power Blackout) Northern Communications staff conducted themselves in a professional manner..."