Our APCO-certified Emergency Response Specialists process thousands of calls monthly to NENA standards.
Direct fire dispatch
For decades, we’ve supported both urban and rural communities, dispatching for more than 70 fire agencies across Canada.
Backup PSAP Services
Our APCO-certified 9-1-1 Telecommunicators are equipped to serve as the designated backup for both Primary PSAPs and Secondary PSAPs.
Trust Northern911 to be your supplier of PSAP and Monitoring services.
We can help!
PUBLIC SAFETY SERVICES
9-1-1 Call Taking, Fire Dispatch, Backup PSAP Services...
When someone dials 9-1-1, Northern911 is the first point of contact. Our APCO-certified 9-1-1 Telecommunicators answer the call immediately, gather critical information, and determine whether police, fire, or ambulance services are required…
EMERGENCY MONITORING
Telematics, Mobile Apps & Wearables, Safety Platforms...
We receive and verify emergency signals from IoT devices, mobile apps, and safety platforms, and deliver verified, data-rich events directly to 9-1-1 via RapidSOS and via traditional 9-1-1 routing paths.
ALARM MONITORING
Reliable monitoring for residential, commercial, and enterprise systems
We support alarm dealers of all sizes, from established security companies to DIY and smart-home innovators, providing scalable services across residential, commercial, and medical monitoring environments.
“The County of Huron has partnered with Northern911 since 2010, with Northern911 providing and operating the PSAP on behalf of the County. Through the services provided by Northern911, the County has been able to ensure 911 calls are handled and routed effectively to the proper emergency response Agencies.”
Michael Blumhagen
Treasurer & Director of Corporate Services, County of Huron
“Northern911 isn’t just a service provider, they’re a true partner. Their team is reliable, responsive, and committed to excellence, which gives us complete confidence in every interaction. In the work we do, our reputation depends on strong, trustworthy partnerships, and we can always count on Northern911 to deliver.”
Serese Selanders
Founder and CEO, SolusGuard
“I’ve had the privilege of working with Northern911 for the dispatching of our emergency services. Their professionalism and efficiency ensure that every call is handled with the utmost care and urgency. It’s reassuring to know that our community is in such capable hands. Northern911 truly makes a difference!”
Ryan Bolan
Fire Chief, Terrace Bay Fire and Emergency Services
Northern911
At Northern911 our core business is helping people in times of emergency and crisis. It’s what we do all day, every day. With more than 70 years of experience Northern911 has the foundation to deliver innovative, high quality, customized services in the areas of Next Generation 911 (NG911), Voice over Internet Protocol (VoIP) 911, Alarm Monitoring, Fire Dispatch, Vehicular Telematics, and IoT Monitoring.
With 24/7/365 coverage across North America, our APCO-certified Telecommunicators are qualified to handle the diverse array of services offered by Northern911 ensuring tested experience and measured judgement in handling emergency situations.
