Trusted, Certified, and Customizable Monitoring Services — Backed by Over 60 Years of Experience
Your Customers Are Always Connected
With Northern911’s ULC-listed and TMA Five Diamond Certified central station, your customers are protected by one of North America’s most established and respected monitoring providers.
We combine trusted human expertise with progressive technology, delivering 24/7 bilingual (English/French) monitoring from our redundant, disaster-ready facilities. Our team is trained, certified, and committed to representing your brand with the same professionalism you would expect from your own in-house operation.
Comprehensive Monitoring Solutions
We support alarm dealers of all sizes, from established security companies to DIY and smart-home innovators, providing scalable services across residential, commercial, and medical monitoring environments.
Our monitoring capabilities include:
- Burglar, Fire, CO, and Panic Alarms
- Video Verification and AI-Driven Event Confirmation
- Personal and Medical Alarms (PERS)
- Environmental and Industrial Monitoring
- DIY and Self-Install Alarm Platforms
Communication formats supported:
PSTN, IP, Cellular, and Two-Way Voice protocols with full redundancy and nationwide toll-free access for all event types.
Medical & Wellness Monitoring
For Personal Emergency Response Systems (PERS) and wellness devices, our trained professionals respond according to client-defined protocols, from emergency dispatch to simple well-being verification.
As the demand for remote health and wellness services grows, Northern911 is ready to support new technologies and product launches with reliable, empathetic response.
Customizable Business Solutions
Every client relationship is built on flexibility and partnership:
- Custom Response Protocols tailored to your company and end-user needs.
- Flexible Billing Models: Retail, wholesale, or hybrid options — you choose.
- Brand Alignment: Custom branding and scripting so your customers feel continuity in care.
- Dealer Reporting: Automated daily event summaries, quality assurance reporting, and optional performance insights.
Why Dealers Choose Northern911
ULC Listed and TMA Five Diamond Certified
60+ Years of proven monitoring experience
24/7 bilingual coverage with 170+ translation languages
Flexible and scalable integration for DIY or enterprise systems
Ongoing quality control and operator certification
Robust Disaster Recovery and business continuity infrastructure
