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Wholesale Contact

Wholesale Contact Steve Cuch 2016-12-21T15:08:09-05:00

Monitoring Details Form
System Type
Residential Commercial
Account #
Zone Acct. #
Permit #
Monitored Address
Name Address City
Province Postal Code Nearest Cross Street
Receiver # Premise Phone # Fax #
Phone Panel Uses Control Type Two Way Voice
Two Way Type
Communications Type
Bell/POTS VoIP/Cable Cellular/GSM DVAC OTH - Other (please explain):

Testing and Reporting
AutoTest every
Day Week Month Year OTH - Other
Open/Close Report
When
Fax Email  
Please enter the actual times of your normal open and closing times. The 'tolerance' is the additional time required by you or your staff to complete the day and exit the building.
Supervision Open Close  
Monday Open Close
Tuesday Open Close
Wednesday Open Close
Thursday Open Close
Friday Open Close
Saturday Open Close
Sunday Open Close
Holiday Open Close
Tolerance LTO LTC Standard is 30 Minutes

Account Call Out and Authorized User List
POLICE
Provider
Enter name of agency that responds to your location eg:  Police Sudbury Regional Police
Phone
FIR - FIRE
Provider
Enter name of agency that responds to your location eg:  Police Sudbury Regional Police
Phone
AMBULANCE
Provider
Enter name of agency that responds to your location eg:  Police Sudbury Regional Police
Phone
Passcode
Enter passcode of 4-10 characters. (DO NOT use 911, FIR - FIRE, Help, etc..)
Name
Allow Changes
User
Phone
ext:
Guard Service Roll No Guard Guard instead of Police Guard Only, no police or keyholder  

Account Zone Information
Zone
e.g. xxx
Type
FIR - FIRE etc
Description
 
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Additional comments -e.g. directions or special dispatch instructions
Submitted By: Email: Tel:  Sat, 09 Dec 2023 23:54:50 +0000
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Testimonials

“On behalf of the Nipigon Fire Department we would like to thank everyone at Northern 911. Our area is so complex with Hwy 11 and 17 and also the split area with Red Rock Fire Department on those highways and including Dorion, Hurkett Fire Departments. The work that you have done on locating the off shoot roads from each derestriction has helped immensely for our callouts. Also, getting more information from the person calling in the incident in as per direction, mile marker and also getting the phone number of the person who reported the incident helps as we can call them directly for further information. Once again, thank you as I understand its difficult to get information from someone that really does not know the area. Your doing a great job and its very much appreciated.”… Read more
John MaedelNipigon Fire Dept
“[Northern911], along with the high degree of service, has always been willing to tailor their amenities to our needs. I highly recommend [Northern911] as a forward looking entity with an eye on the future.”
Fire ChiefEnglehart & Area
“This alarm system is not only to keep out burglars, but it saved my husband’s life.  When my husband had a heart attack, I activated the alarm system for the ambulance and then called 911.  To my surprise, when I contacted 911 myself over the phone, an ambulance had already been dispatched by the monitoring station… Any loss of time at all, my husband would not be alive today…”
Medic Alert client
“Soon after I joined the South Algonquin Fire Department our dispatch company let me know that they would no longer be dispatching ours or any Fire Service because they did not wish to upgrade their system. Northern911 was suggested as a replacement. They were very quick to return my inquiries and begin the onboarding setup, and get us up and running almost seamlessly. Their staff have been helpful and friendly at every turn, and the switch was painless. I have been very happy with the work they have done for us.”
Don KrugerFire Chief
” I would like to thank you and your staff for your outstanding services during the recent events.  (Power Blackout) Northern Communications staff conducted themselves in a professional manner…”
Fire ChiefNairn-Hyman
“My mother had some trouble with falling down in the past,” said Bob M, who now lives in British Columbia. “With this system, we know that she’s alone, but she’s not alone. She’s being monitored 24/7. If anything does happen, Helpline can take action right away. That’s really comforting for us to know that she’s being looked after like that.” Bob and his two siblings are currently scattered across North America, while their mother still lives back home. He said that he would recommend the Helpline system to anyone, and has been impressed with the responsiveness of the monitoring team. Not only has the monitoring system worked, but the company offers reliable support for any issues the user might have with the technology.
Bob M.British Columbia
“You conduct yourselves in an efficient and professional manner as evidenced by the honest call reviews and incident reports to date, and your sincerity is noticeable in all interactions with our various Primus teams.  In short, Northern Communications is large enough to handle the demands of a fast paced industry, but small enough to quickly adjust to its changing requirements.
VP New Technology and ServicesPrimus Telecommunications
“This company monitors our home alarm. Just as a test, I tripped an alarm and started the stopwatch on my phone. 34 seconds later, the house phone was Ringing. wow. It couldn’t be any better. Fast response, and the the dispatcher was very pleasant and professional. Awesome job Northern911.”
Brandon B.
“We look forward to a continued relationship and would enthusiastically recommend Northern911 to our friends and colleagues in the industry.  Thank you for caring for our customers.”
VP New Technology and ServicesPrimus Telecommunications
“In the three years that your company has handled our 9-1-1 calls, we have yet to have an incident that has caused the County to question to choose your company for the provision of this critical service.  Your comprehensive emergency backup planning gives us the assurance that you will be there for our residents when they need you. I look forward to a continued relationship and certainly would not hesitate to recommend Northern 911 to anyone considering your services.”
C.A.O.County of Haliburton

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