2. What browsers can the Matrix URL be used with? Matrix can be accessed using Firefox, Chrome and Safari. Do not use Internet Explorer or Edge. The URL can be accessed from any Desktop computer or Smart Phone, including iPhone, Android and Backberry devices.
3. Do I have to purchase a different iPhone or Android app? The DICE Matrix Vivid app is free to download from the Apple App Store or the Google Play store.
4. How to install and use the Matrix Application? To install the DICE Mobile application on the iPhone or Android.
10. How to listen to History Recording? You will notice that there is an audio column in the history. You must expand the alarm details by selecting the plus sign in order to view each call history. Press the play button to listen.
NOTE: the user listening to the recording needs an HTML5 compatible browser. Recent versions of Firefox and Chrome have this capability, among other newer browsers.
11. Insurance Certificates. Did you know that many insurance companies will give your clients a discount of maybe 5% 10% or even 15% if they have an alarm certificate?
We provide these for you if you wish at no charge.